Visa Balance, Transaction Information, or to report a lost/stolen card
800-828-3901 (M-F 9-5)
800-991-4961 (after hours)
Outside U.S.: 410-581-9994 (call collect)

Report lost/stolen Debit Card after hours
Within U.S.: 800-754-4128
Outside U.S.: 414-341-6535

Report lost/stolen ATM Card after hours
Within U.S.: 800-754-4128
Outside U.S.: 727-227-7004

Voice Response
888-808-1228

Wiring Instructions
Cen-Corp
Southfield, MI
2724 7807 5

Further Credit
Education Plus Credit Union
2724 8292 2

Final Credit
Member’s Name
Member’s Account Number

Who do you call in case of disaster and to get information about the status of EPCU?

Credit Union National Emergency Information System

Your league and the Credit Union National Association (CUNA) are pleased to provide all credit union members in the United States access to a toll-free number 1-877-CULOCATE (877-285-6228) to receive information about the status of their credit union in the event of a disaster.

The system was developed as a result of the lessons learned from last year's hurricane disasters. The need to communicate with members has been identified by the CUNA Disaster Preparedness Committee as a critical element in planning for any disaster.

CUNA Strategic Services in conjunction with its strategic alliance provider VoiceGard will provide access to a pre-recorded message on the status of each credit union. At the time of a disaster, members will dial the toll-free number (1-877-285-6228) to hear a brief message from their credit union with information on how to contact them or a message that the credit union is not in a crisis situation.

In the event of a disaster in our area, this is the number we will begin publishing to the media for member information. We recognize this will not solve all member communication issues. This system is intended to assist the credit union in delivering a brief update only. Each credit union needs to carefully consider how to communicate with its membership in a disaster situation. We suggest that credit unions also have the ability to redirect their phone lines to an appropriate destination for calls from members and staff.

E-Mail

EPCU does not review and will not respond to unauthorized e-mail. For security purposes, transactions and personal/account information will not be provided via e-mail and any e-mail requests of a private nature will not be reviewed or responded to.